About Arancho Doc

About Arancho Doc 2017-10-17T07:54:15+00:00

Your translation service provider

With 25 years of experience in the language service industry, the Arancho Doc Group is one of the top providers of translation services in Europe

The Arancho Doc Group serves industry leaders worldwide with translation services thanks to a network of offices located in strategic locations across Europe.

Language technology and localization solutions

Combining extensive use of language technology tools with in-depth knowledge of translation and localization processes, the Arancho Doc Group is able to provide customized solutions for the manufacturing, life science, transport and retail sectors.

A global content service provider

Arancho Doc is the perfect partner for international companies seeking to optimize their global content value chain, providing a comprehensive set of services to cover all your needs. Whether you are looking for sophisticated solutions for the translation of technical documentation, the localization of digital content or global digital marketing services, Arancho Doc will be happy to find a solution for you.

Arancho Doc by numbers

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Customer Satisfaction Rating

99%

Customer Satisfaction Rating

Annual Customer Satisfaction Survey

Our success is directly related to your satisfaction. We strive to surpass customer expectations so that you will keep coming back for more. For this reason, we take the results of our annual customer satisfaction survey very seriously.

View the latest customer satisfaction results here!

“Our contact persons are super-friendly… They just make things happen… I know I can rely on them.”

Merja Tuunanen, Eltel Group, Finland

“The Project Managers are the BEST.”

Francesco Borghetti, BRG Communication, Italy

“Uncomplicated communication via e-mail, fast response times and timely delivery of translations.”

Peter Gadient, C & A, Switzerland

Translation Quality

High Quality Translations

Excellence can only be achieved through constant betterment. The aim of our documented quality guidelines is to implement and monitor continuous improvement objectives.

Quality Assurance

All our workflows include quality checks at every stage of the translation process. All translation projects are checked with cutting-edge quality assurance tools before delivery. This means that we are able to guarantee a high quality translation service time after time.

High Quality Translators

All our linguists are subjected to a rigorous selection procedure and quality levels are monitored on a regular basis. Any feedback received is traced in our proprietary workflow management system.

Quality Certifications ISO 9001 and ISO 17100

During 2016 we updated our quality certifications following an audit by Inspecta, an IQNet partner, to the following international quality standards:

You can therefore rest assured that all our translation and localization projects are managed in accordance with standardized, repeatable and traceable processes.

You can view and download our current ISO 9001 and ISO 17100 Quality Certificates here:

Partnerships

Through strategic partnerships, Arancho Doc is able to offer innovative services to support every stage of your global content supply chain

Our Partners

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We are business and service provider of the Across Language Server; a central software platform for all corporate language resources that empowers enterprises by placing them in control of translation processes and workflows.

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Arancho Doc was one of the first language services provider to join the Kilgray Growing Together Partner Program. This partnership demonstrates our commitment to driving innovation in language technology. By suggesting new features and improvements we are able to actively contribute to the development of memoQ, while both our customers and our linguists are able to take advantage of a series of interesting benefits such as discounts and training.

Industry Associations

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We are one of the founding members of ELIA, the European Language Industry Association, an umbrella organisation for translation companies that aims to provide networking events and training for language service providers throughout Europe.

Gala Member

We are a member of GALA, the Global Localization and Localization Association.